Heath Savings Account (HSA) cards and Flexible Spending Account (FSA) cards gladly accepted. Please check with your insurance provider for eligibility.

You will receive an email from customerservice@sugarmedical.com containing tracking information when your order ships.

Currently we ship to the United States and Canada. For other countries, please refer to our list of International Distributors listed HERE

For information on sending in your item for return or exchange, please view our returns page HERE

We recommend you spot clean with a damp cloth.  Many customers have told us they use a fabric protector like Scotch Guard ™ to protect their bags prior to use.

Click HERE to check out where to purchase ice packs for all our insulated diabetes supply cases and bags.