How can I track my order?
You will receive an email from email@example.com containing tracking information when your order ships.
Where do you ship outside the United States?
Currently we ship to the United States and Canada. For other countries, please refer to our list of International Distributors listed on our homepage footer.
Returns & ExchangesFor information on sending in your item for return or exchange, please view our returns page.
How do I care for my Sugar Medical Diabetes Case?
We recommend you spot clean with a damp cloth. Many customers have told us they use a fabric protector like Scotch Guard ™ to protect their bags prior to use.
Where can I purchase an ice pack for my Sugar Medical Insulated Diabetes Case?
Diabetes Triple Zip Purses:
Diabetes Insulated Organizers:
Diabetes Insulated Travel Bags:
- Slim Freezer Ice Packs - Poker Design with Heart
- Jay Bags Slim Fit Ice Packs 5x7
- TruHealth Ice Packs
Email or call