Terms and Conditions
As of October 2023
This is the marketing, informational, and e-commerce web site (the “Site”) of Sugar Medical, LLC (“we” or “us” or “Sugar Medical”).
By accessing this web site, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are not permitted to use the site, and should leave it at once. The content, images, and other materials contained in this web site (“Site Materials”) are protected by copyright and trademark law.
Use of Site Materials
You may not:
- copy, use, modify, display, distribute, or interfere with access to any Site Materials;
- decompile or reverse engineer any software contained on the Site; or
- remove any copyright or other proprietary notices from any of the Site Materials
Site Materials, Products, As Is
The Site Materials and products offered for sale are provided “as is,” except to the extent that any third-party manufacturers may offer warranties on their products. We make no warranties, expressed or implied, and disclaim all warranties, including implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights. Sugar Medical does not warrant or make any representations concerning the currency, completeness, accuracy, or reliability of the Site Materials, or any content or links or other materials includes on web sites that link to the Site, or to which the Site links. No links from the Site to another imply any endorsement by Sugar Medical. Use of any such web sites is at your own risk.
To the greatest extent allowable under all applicable laws, Sugar Medical will not be liable for damages on any legal or factual theory whatsoever arising out of or relating to our Site or any product ordered from our Site, in any amount in excess of the purchase price paid for any Sugar Medical product, even if we or our authorized representative have been notified of the possibility of such liability or damage.
Without limiting the breadth of the above limitation of liability, Sugar Medical is not liable for the following circumstances or events:
- devices dropped, dented, scratched, or otherwise damaged due to actions or failures to act by you or any third party;
- loss of insulin due to overheating, lack of cooling, lack of insulation, or container breakage;
- harmful or sub-optimal blood sugar or insulin levels related to any sugar or glucose product;
- skin damage or other issues or problems related to any adhesive product;
- glucose meters, pumps, devices, insulin, test strips, or other property or materials damaged by heat, water, or other exposure;
- failure properly to orient, place, or secure a meter, pump, or other device into a case or cover; or
- misreading a glucose meter due to the misplacement of a sticker, case, cover, or viewing the meter upside down.
Returns or exchanges must be shipped back to us at the purchaser’s expense. We do not provide paid return labels or envelopes.
We will provide a full refund, only back to the purchaser’s original form of payment, of all non-used merchandise received by us in its original packaging within 60 days of the date on which we shipped the item(s). We will not process a refund, but will safely dispose of, any item(s) received by us as a return that is not in its original packaging or that shows any sign of use. Our ability to offer an exchange will be at our discretion at all times. Exchanges, returns, and refunds will not be available for any open packages, products or packaging that has been used, handled, exposed to blood, or is otherwise not in the same condition in which it was shipped by us.
Our products are thoroughly researched, tested, manufactured to exacting standards, and packed and shipped with care. That does not mean, however, that all will be perfect, or perfectly to your liking. For any product-related or order-related questions, complaints, or inquiries, please contact us at firstname.lastname@example.org
Intellectual Property Rights
Most or all products offered for sale on the Site are subject to pending or granted United States patents. Please see on-Site notices and product packaging for further details. None of your use of the Site, ordering, receiving, or possessing such products gives you any right or license to any Sugar Medical patents, trademarks, or other intellectual property.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
By making any Contribution, you agree that we can use and share such Contribution in any way and for any purpose, without credit or compensation to you.
We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
Arbitration, Governing Law, Jurisdiction
By using our Site and/or ordering products from us, you irrevocably agree to the arbitration of any claims against or involving us. You agree that any and all disputes, apart from claims for injunctive relief, will be conducted in person in the City of Richmond, Virginia and administered by the McCammon Group, under its Civil Arbitration Rules, before a single arbitrator to be appointed by the McCammon Group. Any claim relating to the Site will be governed by the laws of the Commonwealth of Virginia without regard to its conflict of law provisions.
You waive all rights to bring or participate in a class action lawsuit or claim, and you waive all rights to a jury trial as to any issues or claims that may be deemed to be unarbitrable. Any claim for injunctive relief that is not subject to arbitration must be brought in the state or federal courts that are located in Chesterfield County, Virginia or the City of Richmond, Virginia, respectively. You waive all objections to jurisdiction or venue in such courts for all such claims.
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
For any complaints or receive further information, please contact us at: email@example.com