About Us
We want to create products that will inspire you to carry your daily supplies without hesitation. Our vision is to bring style and quality into the lives of people living with diabetes and simplify daily management routines.
Designing Since 2009
At age 13, Founder, Carolyn Jäger, identified a need for something more attractive than “the black medical bag” that comes with every glucometer. In 2009, after years with no other options in the marketplace, Carolyn started designing cases from her basement with her two sons underfoot. A year later, she launched Sugar Medical and introduced her first supply case in 5 colors!
100+ Designs and Growing
Today, Sugar Medical one of the largest diabetic accessory companies in the country and proudly, still woman-owned. We specialize in supply cases, purses, backpacks, travel bags and accessories that are available worldwide, via sugarmedical.com and through our international partners. We have created over 100 fashionable designs and will continue to develop new and exciting products that are both durable and practical for daily life with diabetes.
Our Mission
To encourage people to stay healthy, motivated and in control of diabetes. Better management leads to better health outcomes for each customer.
Giving Back
Sugar Medical proudly supports organizations and initiatives that improve the lives of people living with diabetes and strengthen the communities around us. Through financial contributions, product donations, and event support, we help make diabetes care more accessible and empowering.
Our impact includes:
- Donating to Breakthrough T1D to advance research, advocacy, and support for those living with Type 1 diabetes
- Providing travel bags, organizers, and supply cases to Breakthrough T1D’s TypeOneNation Summits across the country
- Supporting the American Diabetes Association’s Tour de Cure: Finger Lakes Region with product contributions
- Donating to the Padre Foundation’s Fashion Show Gala, empowering children and teens living with diabetes
- Contributing to local school fundraisers and community events, helping raise awareness and support for families
We’re honored to partner with these organizations as we continue supporting the diabetes community.
Partnerships
We are honored to be working in partnership with other brands that simplify life with diabetes! Since 2013 we have worked with Insulet Corporation, designing cases and accessories exclusively for the Omnipod® Insulin Management System. In 2020, we partnered with Tandem Diabetes Care to develop cases for the t:slim insulin pump. In 2023 we expanded our line of Tandem accessories and designed gel skin protective covers for the Tandem Mobi System. In 2021, we began collaborating with SPIbelt® to offer special designs exclusively sold at Sugar Medical. We also offer Skin Grip and Expression Med products on our website. As we grow, we look forward to building relationships with companies in the diabetes community that have developed unique products for those living with diabetes and support a healthy lifestyle.
Our History
2009 - First mockups hand sewn with my mom
2010 - First production of 5 supply cases launched on sugarmedical.com
2013 - Licensing agreement created with Insulet Corporation to develop accessories for the Omnipod® Insulin Management System
2014 – Launched first line of Silicone gel covers for devices
2017 – Expanded our line of accessories with travel bags and backpacks
2018 - Donated 5000 bags to the JDRF’s Bag of Hope given at diagnosis
2020 - Partnered with Tandem Diabetes Care to develop silicone gel covers and supply cases for the Tandem t:slim X2 pump
2021 - Partnered with SPIbelt® to design exclusive diabetes waist belts
2023 - 100,000 customer orders (and counting!)
About Carolyn
I was diagnosed with type 1 diabetes (T1D) at age 13, but I had been living in a household with T1D since I was eight, when a family member was diagnosed. I was familiar with the glucose monitors, needles, and tears, which only made the news of my diagnosis more devastating. I knew enough to be scared and upset that I too would now have to give myself shots for the rest of my life. Read more.