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Safeguarding Your Privacy
Your privacy is very important to us. In order to protect your privacy, Sugar Medical Supply, LLC provides this notice explaining our online information practices and the various choices you may elect concerning the way your information is collected and used.  Sugar Medical Supply, LLC has made this information available to you throughout our website where personal information may be requested. Sugar Medical Supply, LLC reserves the right to change, modify, add to or remove portions of this policy at any time. Please check this page periodically for any changes. Privacy Policy changes will apply to the Personal Information collected from the date of posting of the revised Privacy Policy to the Sugar Medical Supply, LLC website. Sugar Medical Supply, LLC will always apply the version of the Privacy Policy under which your information was collected, unless we obtain your prior consent.

Personal Information Collected
Sugar Medical Supply, LLC collects Personal Information from our visitors on a voluntary basis only. "Personal Information" may include your name, billing address, shipping address, email address, phone number, mobile device number, birth date, credit card account data and other purchasing information. Unless specifically stated, we do not require this information to obtain access to our site. By using our site and providing us with Personal Information, you consent to Sugar Medical Supply, LLC use of such information as described in this Privacy Policy. The Personal information we collect is used by Sugar Medical Supply, LLC for the purposes specified below and on our website:

  1. Website Purchases. You may be asked to voluntarily provide Personal Information to make purchases or to have access to some features of our site. We use your Personal Information to process your orders and administer your account. You may always refuse to provide your Personal Information, but this may lead to our inability to provide you with certain products or services.
  2. Customer Service. On some pages our visitors can submit comments or ask questions. We also collect Personal Information when you send us emails containing questions or requests. We only save Personal Information associated with questions and requests in our customer service database (unless otherwise stated herein, data which does not expire and is retained) in order to respond to those questions and requests, and to better serve you when responding to any questions or requests you may have in the future.
  1. eCatalog Requests. The names and mailing addresses submitted by visitors who request a printed catalog are used to mail the catalog only. Your email address is used to send an electronic copy and will be kept for the email marketing program described below. If you would like to remove your name and address from our catalog mailing list, please send an email through our Contact Us page. Please include your full name, email address and phone number.
  2. Emails. Some of our pages allow visitors to register to receive periodic emails from us. We will subscribe you to our marketing or promotional campaigns after making a purchase on our website. You may unsubscribe from our email list at any time by clicking “Unsubscribe” at the bottom of the e-mail.
  3. Your Account. When you register with us, Sugar Medical Supply, LLC, Customer Service collects some Personal Information in order to save preferences. At any time, you may choose to update or remove set preferences on your account.
  4. Social Networking Sites. Our website may offer discussion forums, message boards, social networking opportunities, chat pages and other public forums or features in which you may provide Personal Information, materials and related content. If you submit Personal Information when using these public features, please note that such Personal Information may be publicly posted and otherwise disclosed and used without limitation or restriction. Sugar Medical Supply, LLC is not responsible for your privacy when using Social Media.
  5. Special Offers Sugar Medical Supply, LLC may use your Personal Information to notify you about special offers, promotions, and news that may be of interest to you. These notifications may be sent via email. You may unsubscribe from our email list at any time by clicking “Unsubscribe” at the bottom of the e-mail.

Sugar Medical Supply, LLC’s web servers collect the domain names of visitors to our website, however, they do not recognize individual email addresses. Aggregate information showing the IP addresses and/or domain names of visitors, the number of visits, average time spent on the website, pages viewed, etc. is collected and used only for internal review to measure the overall use of our website and provide direction for its continuous improvement. This information is not sold to or shared with other organizations for commercial purposes.

Sugar Medical Supply, LLC may retain Personal and Anonymous Information for as long as the information is relevant to our business purposes or in the case of Personal Information, until you request the removal of such information by contacting us as set forth in this Privacy Policy.

Sugar Medical Supply, LLC utilizes appropriate physical, electronic, and managerial procedures to guard our online visitors' Personal Information against unauthorized access and use, including Secure Sockets Layer (SSL) encryption technology to protect credit card data transmission during online store purchases. All Personal Information is stored on secured servers, behind a firewall at a data center with access to data strictly controlled and all information is protected by Sugar Medical Supply, LLC security measures.

Inquiries - Contact Us

If you have questions about the website, the collection of information that occurs on the website, or this Privacy Policy, please click Contact US