Stylish Diabetic Accessories
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FAQs

1- How do I know if the blood glucose monitor I use will fit into a “Universal Original”?
Our unique “Universal Fit” system combines clear vinyl, elastic, and Velcro that will fit all current blood glucose meters on the market. The Velcro strap is adjustable and wraps behind any meter to secure it in place.  If you have a “newly released” meter or you want to speak to us directly about your meter, please email us at customerservice@sugarmedical.com.

2- Does the “Universal Fit” system cover any part of my meter’s screen?
No!  The clear vinyl strap wraps over the front of your blood glucose meter allowing you to read results easily.  You do not have to remove the meter from the bag to read the results like other bags on the market.

3- What blood glucose monitor brands will fit in the Univeral Original Supply Bag?

FreeStyle Freedom Lite
FreeStyle Lite
Precision Xtra
Wave Sense Jazz
Wave Sense KeyNote/Pro
Wave Sense Presto/Pro
Glucocard 01
Glucocard Vital
Bayer Contour/TS
Rightest
Prodigy Autocode
Prodigy Preferred
Prodigy Voice
My Gluco Health
Fifty50
Omni Pod PDM
One Touch Ping
One Touch Select
One Touch Ultra 2
One Touch Ultra Link
One Touch Ultra Smart
One Touch Verio
Nova Max Link
Accu-Chek Aviva
US Diagnostics Control
US Diagnostics Maxima
US Diagnostics Infinity
ReliOn Confrim
ReliOn Ultima

If your meter is not listed or is new to the market, please email us at customerservice@sugarmedical.com to check compatibility.

4- Once I secure a meter into my “Universal Original Supply Bag”, can I switch it out with another meter down the road?
Absolutely!  The beauty of the “Universal” and the “Universal Fit” system is that meters can be swapped at any time and different meters can be used intermittently.

5- How do I know if the blood glucose monitor I use will fit into a “Universal”?
Any Meter fits! The strong 3M velcro hook and loop system secures any glucose meter into the bag. Stick the patch to the back of your meter and it easily secures into the bag. Bag comes with two 3M velcro patches which gives you an extra patch for another meter.

 

6- Is my credit card secure?
Absolutely.  So secure, that we do not see your credit card number or have it on record. All of your information is protected via SSL (secure sockets layer) protocol, the industry standard for processing credit card information over the web.

7- How do I clean my Sugar Medical Bag?
We recommend you spot clean with a damp cloth.  Many customers have told us they use a fabric protector like Scotch Guard ™ to protect their bags prior to use.

8- Do all styles of the Sugar Medical Bags have the outside pocket on them?
No.  Several of our styles do include a large exterior slip pocket.  Please check each product’s description before purchasing.

9- Do you make a bigger version of the a Medical Supply Bag?
Yes,  Check out our Travel Bag and Crossbody Bag.

10- Can I return or exchange my purchase?
Of course! Your satisfaction is our number one goal – if you don’t like the color or simply changed your mind, feel free to return the item(s) (before you use them!), and email us at customerservice@sugarmedical.com to let us know the package is on its way. When we receive it, we will refund your card (minus the shipping charge).

11- What other products are on the way from Sugar Medical?
We are always looking for great ways to create stylish versions of current medical supplies. Our goal is to create fun and stylish medical supplies for everyone!  If you have a suggestion, please email us at customerservice@sugarmedical.com.

12- Are you on Facebook?
Yes.  Please join our Facebook page at Sugar Medical.  We notify all of our followers of sales, new products, and even issue coupon codes for Facebook users exclusively.  You can learn all the scoop on Facebook.  If you have a question, please email us at customerservice@sugarmedical.com.

13- What if this is a gift?  Can you wrap it?
We offer gift wrap at check out for an additional $6.00.